This Privacy Policy (hereinafter referred to as the "Policy") refers to the processing of your personal data by the Transfer Services platform (hereinafter referred to as the "Platform") of the company under the name "TRANSFER SERVICES S.A.", GEMI number 163972103000, with registered office in the Municipality of Elliniko, Attica, VAT number 801820991, Tax Office of Ilioupolis, email [email protected], tel. 6944439959 (hereinafter referred to as the "Company"). The Company is the Data Controller of your personal data, in accordance to Regulation (EU) 2016/679 (General Data Protection Regulation).
This Policy should be read together with our Cookies Policy and our Platform Terms of Use, as these texts form an integral part of it.
By continuing to browse the Platform, you unconditionally accept the terms of this Policy as amended from time to time. We invite you to refer to this Policy from time to time in order to be informed of any changes we may make. If you do not agree to the amendments, you must refrain from taking any action.
The Company's privacy policy below is addressed to you:
- If you navigating to our website "https://taxicity.services/"
- If you purchase Transfer Services through the Platform
- If toy contact us
Contact details:
For any matter relating to the processing of your personal data or to this Policy, you can contact us in the following ways:
- By telephone at 6944439959.
- By sending a message via Whatsapp, Viber and Messenger to the above number.
- By sending an email to [email protected]
4.1. Your Personal Data means any information that can solely or association with any other information identify you.
4.2. Indicatively, we collect from you the following categories of personal data concerning you when you:
4.3. In addition, indicatively, we collect by automated means the following categories of personal data concerning you when you:
Technical data (internet protocol (IP) address, operating system), Other data through cookies (further details can be obtained from our Cookies Policy).
4.4. Please note that we do not collect or process in any way any information at the stage of payment for the Transfer Services. Any information relating to your payments is collected and processed by the relevant payment service providers we use.
4.5. When you book a transfer on behalf of a third party, and when you provide personal data of a third party, you should ensure that the third party has previously been made aware of this Policy.
5.1. You can find below the information necessary to inform you about the purposes of the processing of your personal data and the legal basis for such processing.
We collect the following personal data that you provide and process it in order to plan your pick-up and transfer to your desired points and the provision of the Transport Services:
Identity data (first name, last name), Contact data (e-mail and telephone), Location data (your pick-up point and your transfer point), Comments (comment content and information provided), Flight data (flight number, arrival or departure).
Legal Basis of Processing: the performance of our contractual relationship We process your personal data on the basis of the contract between us for the provision of the Transfer Services to you, which has been concluded by accepting the Platform Terms & Conditions.
We collect the following personal data and process them in order to fulfil our legal obligations regarding the issuance of tax documents and keeping of tax records in the context of the provision of the Transport Services:
Tax Data
Legal Basis of Processing: our compliance with our legal obligation
We process your personal data that is necessary in the context of complying with our relevant legal obligation.
We collect the following personal data about you and process it for the purpose of supporting or defending any legal claim:
Identity data (first name, last name), Contact data (e-mail and telephone), Location data (your pick-up point and your transfer point), Comments (comments content and information provided), Flight data (flight number, arrival or departure), Tax data, Other necessary personal data
Legal Basis for Processing: our legitimate interest
We process your personal data necessary on the basis of our Company's legitimate interest, after weighing it against your rights and freedoms.
We collect the following personal data, which you provide to us a) when you contact us (by phone or e-mail) when providing the Transport Services and/or b) when you fill in the contact form on our website or when you send us a chat on social media on your own initiative and we process them for the purpose of managing and fulfilling your requests:
Identity data (first name last name), Contact data (e-mail, telephone number), Information you share with us during your communication
Legal Basis for Processing:
a) the performance of our contractual relationship.
We process your personal data on the basis of the contract for the provision of the Transfer Services to you, which has been concluded by accepting the Platform Terms & Conditions,
b) your consent
When you choose to contact us through the contact form on our website or when you send us chat on social media. You can withdraw your consent at any time by sending an e-mail to [email protected]
We collect the following personal data from your browsing on our website by automated means and process them in order to ensure its proper operation, the security of transactions, the handling of technical issues, the optimization of commercial procedures and technical systems for the best possible service and experience of your browsing on our Website
a) Technical data (Internet Protocol (IP) address, operating system),Legal Basis of Processing: Your consent
By accepting the relevant cookies via the cookie banner of our website (see also in more detail in our Cookies Policy). You can withdraw your consent through the cookie banner of our website.
5.2. In any case where you withdraw your consent, the withdrawal of your consent is valid for the future.
5.3. Some of your personal data may be processed on the basis of our legitimate interest and our Company's compliance with its legal obligation for other purposes, such as when we receive documents, requests, orders, writs, warrants, etc. from legal authorities or bodies, such as supervisory, prosecutorial, judicial, tax authorities, for crime investigation reasons or your protection against fraud or in order to combat any form of crime and offence.
We retain your personal data for as long it is necessary for the fulfilment of our contractual obligation related to the provision of the Transfer Services to you and the other purposes of the processing, without prejudice to our obligation to retain your data in order for us to comply with any legal obligation or to support our legal rights. In any case, the details set out below describing the way you can exercise your right to erasure apply. In relation to your personal data that you have provided to us on the basis of your consent, we will similarly retain it for as long as necessary unless you withdraw your consent, in which case we will delete it immediately.
You can exercise your rights at our Company's contact details stated above.
For your convenience, we provide below a detailed table with your rights and the relevant explanation (Regulation 2016/679/EU):
In this case our Company reserves the right to refuse to satisfy your right if the processing of the data is necessary a) for the purpose for which it was collected, b) in order for our Company to comply with a legal obligation, c) in order for our Company to establish, exercise or defend legal claims.
The erasure will be fulfilled when the above conditions are met.
In order to exercise your rights, your identification is necessary. For this reason, we may ask you to provide us with your identification data in order for us to comply with your request if we do not have it in our possession.
Your request should be specific and clear so that we can verify the facts in order to comply with it. We are at your disposal for your assistance in this regard. Our Company reserves the right to reject requests that are unfounded, excessive, abusive or illegal.
We are obligated to respond to your request within one (1) month of receiving it unless the processing of your request is particularly complex, in which case we will notify you accordingly. In any case, we will respond to your request within three (3) months of receiving it.
You will not be charged any costs regarding your request unless it is unfounded or excessive, in which case we will be entitled to charge reasonable costs in accordance with the law. We will inform you of any such charge.
9.1. Τo provide the Transfer Services through our Platform and to fulfil its contractual obligations, our Company cooperates with the following indicatively third parties who have access to your personal data:
9.2. We ensure the highest possible levels of security when transferring your personal data to third parties. We make sure to carefully select our partners to whom your personal data is transferred. The personal data that our partners have access to is strictly necessary for the service they provide to us. Your Data is stored on servers within the EU and the European Economic Area (EEA).
9.3. The Company is legally obliged to disclose any data of users’ and/or third parties’ data, including any personal data, if requested by a competent prosecutorial, supervisory, judicial or other authority, without prior notification, in order to take necessary measures for protection of public security risks, as well as for reasons of prosecution, including tax crimes and violations
The Company takes all necessary technical and organizational measures to protect and ensure the security of your personal data. Our staff who process your personal data has been carefully selected and properly trained on privacy, confidentiality and secure processing. The Company, through both its respective contractual commitments with its partners, takes all necessary security measures to protect and ensure the privacy, confidentiality and integrity of personal data.
In any case, security of the data in the Platform environment is subject to events beyond the Company's sphere of influence, as well as errors due to technical or other network faults beyond the Company's control or reasons of force majeure or fortuitous events.
We reserve the right to modify this Policy at our sole discretion. Amendments to this Policy will take effect from the date they are posted on this website. We encourage you to visit this section of the Website frequently in order to keep up to date with any changes. However, should you require any clarification or information regarding the changes or have any disagreement, reservation or question about them, you may contact us. Please note that any information/clarification provided to you in accordance with the above regarding any changes to this Policy does not constitute a replacement, substitution or any amendment to this Policy.
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